Jellycat Oswald Orangutan Jellycat

Prompt Shipping and Professional Packing

Through our long-term relationship in a long-standing partnership with UPS, FedEx, DHL as well as a range of other world-class carriers, we can provide various shipping options. Our warehouse staff are highly trained and will pack the goods according to our exact and precise specifications. Your goods will undergo a thorough examination and will be securely packaged before being delivered. Every day, we send hundreds of packages to our customers across many countries. This demonstrates our dedication to becoming the largest online retailer in the world. The warehouses and centers of distribution are located in Europe, as well as the USA.

Note: Orders with more than one product are assigned a specific processing time based on the individual item.

Before shipping, we will check the item thoroughly. Most orders today are shipped in 48 hours. The delivery time is estimated to be between 3 and 7 days.

Returns

We do not manage the stock at our warehouse and factory. Actual stock levels may fluctuate at any point. It is possible that your order is out of stock when your order has been made.

Our policy is valid for 30 days. If thirty days have passed after you bought your item, we will not be able to offer you a return or exchange.

To be considered eligible for return, it must be unopened and in the same condition as when you received it in. It should also be in the original packaging.